Customer Service Representative Job at Encore Vet Group, New York, NY

  • Encore Vet Group
  • New York, NY

Job Description

Overview

Join our team as a Customer Service Representative at West Chelsea Veterinary!

At West Chelsea Veterinary , we're not just a veterinary hospital, we're a team guided by compassion, connection, and care. We're looking for a Full-Time Customer Service Representative who will bring warmth, efficiency, and positive energy to our front desk.


Join Our Team in the Center of Manhattan's Vibrant West Chelsea Neighborhood!
At our hospital, we're proud to be part of a creative, compassionate community that truly values connection and care. We've earned the trust of our neighbors and their pets by building long-standing relationships rooted in respect, service, and care.


Why Join West Chelsea Veterinary?

We treat every pet like family-and every team member like gold. While we take our work seriously, we never miss a chance to laugh, enjoy team lunches, and celebrate our successes together. It's a workplace where compassion, collaboration, and camaraderie thrive.


Our hospital blends modern medicine with heartfelt care. We offer wellness and preventive care, surgery, dentistry, diagnostics, and acupuncture, all delivered with empathy and excellence.


This Role Might Be a Great Fit for You If You:

  • Love connecting with people and creating positive first impressions
  • Are organized, detail-oriented, and keep things running smoothly
  • Excel at multitasking and staying calm under pressure
  • Are confident using technology and managing patient records
  • Communicate clearly and compassionately-especially when pet parents are anxious
  • A supportive, team-focused environment where you can develop your skills and thrive both personally and professionally.

What We Offer:
We believe in supporting our team just as much as we support our clients. Here's what you can expect:
  • Competitive pay, based on experience
  • Medical, dental, vision, and life insurance
  • Free virtual mental healthcare services for household (13+)
  • Uniform allowance
  • Generous pet care discounts for your personal pets
  • Paid time off, floating holidays, parental leave, and military leave
  • A comprehensive Employee Assistance Program (from finances to wellness and everything in between)
  • Access to Encore Vet Group's training, CE, and career development resources
  • 401(k) retirement plan with up to 5% company match

This is more than just a job, it's your chance to be part of a team where your voice is heard, your skills are valued, and your impact genuinely matters. If you're looking for meaningful work in a supportive, purpose-driven environment, we'd love to meet you!

Join us in making every client feel at home-and every pet feel safe, loved, and cared for.


West Chelsea Veterinary is proud to be partnered with Encore Vet Group.

Our hospital website: Best Veterinary Hospital In New York, NY | West Chelsea Veterinary

#LI-DNI

Pay Range

USD $20.00 - USD $23.00 /Hr.

Job Tags

Full time

Similar Jobs

Lachlan Solutions LLC

Customer Service & Sales Representative | Weekly Pay | Paid Training | Job at Lachlan Solutions LLC

 ...experience is required we provide full training and mentorship to help you succeed....  ...commissions and performance bonuses Paid training and ongoing mentorship Clear...  ...Several members of our team started in entry-level roles and quickly moved into leadership... 

THE ACRE RESERVE INC

Account Manager (Entry Level Sales + Training) Job at THE ACRE RESERVE INC

 ...Job Description Job Description Account Manager (Entry Level Sales + Training) Are you competitive, driven, and ready to build a career where...  ...full training provided What We Offer Comprehensive Paid Training in sales, leadership, and account management... 

ARAMARK

Cafeteria Food Preparation Worker Job at ARAMARK

As a Cafeteria Food Prep Worker, you prepare and portion food items using recipes and prep lists, follow food safety and sanitation standards, and keep work areas, equipment, and refrigerators clean and organized. You rotate and store ingredients and leftovers correctly... 

Aculabs

Mobile Phlebotomist Job at Aculabs

Job SummaryAs a Mobile Phlebotomist at Aculabs, you will be responsible for traveling to various nursing homes to collect blood samples...  ...primary focus will be on providing efficient and compassionate phlebotomy services while ensuring accuracy and patient comfort.About... 

Sun River Health

Patient Access Coordinator Job at Sun River Health

 ...Sun River Health in Poughkeepsie, NY is seeking a full-time Patient Representative/Front Desk Receptionist. The role focuses on patient-centered access, registration, and appointment coordination at the Washington St. site.The position offers a $20.00$21.25 hourly wage...